Return Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it under the conditions outlined below.
1. Return Eligibility
- Returns must be requested within 30 days of receiving your order.
- The product should be in original condition and packaging, including all accessories, manuals, and any free gifts.
- Returns are valid only for products purchased directly from our website.
2. How to Initiate a Return
- Contact us at zipdropzone@gmail.com with your order number and reason for the return.
- Our support team will provide instructions for returning the product.
- Ensure the product is securely packaged to prevent damage during shipping.
3. Refunds
- Once we receive and inspect the returned product, your refund will be processed within 5–7 business days.
- Refunds are issued via the original payment method used for the purchase.
- Depending on your bank or payment provider, it may take 5–10 business days for the refund to reflect in your account.
4. Non-Returnable Items
- Products returned after 30 days from delivery.
- Items that are damaged, misused, or missing components.
- Products purchased from third-party sellers or marketplaces.
5. Shipping for Returns
- Customers are responsible for the cost of return shipping unless the item is defective or incorrect.
- We recommend using a trackable shipping method to ensure your return reaches us safely.
6. Contact Us
If you have any questions about returns or refunds, please contact us:
Email: zipdropzone@gmail.com